Legal
Refund & Cancellation Policy
Refund and cancellation policy for Restorify Health products.
Effective date: October 6, 2026
Scope
This policy covers programs requested through restorifyhealth.com and operated by Ream Franchise Group LLC.
Consultation and Review Fees
The provider review is included in the plan price. There is no separate consultation fee.
Subscriptions and Recurring Charges
Your card is saved at checkout and nothing is charged until a licensed provider approves treatment. On approval, the plan you chose (1, 3 or 6 months) is charged and renews at the same price and length until you cancel. The amount and renewal terms are shown before you place your order.
Cancellation
You may cancel at any time by emailing support@restorifyhealth.com. Cancel at least 3 business days before your next renewal to avoid the next charge. Cancelling stops future renewals; it does not refund a period already dispensed.
Refund Eligibility
Not approved, not charged: if a provider decides treatment is not appropriate, you are not charged. You also receive a full refund if you cancel after approval but before your prescription is dispensed, or if the pharmacy cannot fulfil your order.
How to Request a Refund
Email support@restorifyhealth.com with your name and order date. Do not include medical details.
Refund Processing
Requests are reviewed within 5 business days. Approved refunds go back to your original payment method, usually within 5–10 business days depending on your bank.
Prescription and Compounded Products
Federal and state law prohibit the return and reuse of dispensed prescription medication, so dispensed medication cannot be returned or refunded. For multi-month plans, months not yet dispensed are refunded if you cancel.
Declined or Ineligible Requests
If you are not eligible for care in your state or your provider declines treatment, no charge is made.
Chargebacks and Disputes
Please contact us first so we can resolve the issue quickly. We respond to disputes with the order and consent records.
Changes to This Policy
We may update this policy. The effective date at the top shows the latest version. Changes do not apply to charges already made.
Contact
Restorify Health, operated by Ream Franchise Group LLC · 5140 Avenida Encinas, Carlsbad, CA 92008 · support@restorifyhealth.com · +1 253 882 9912.
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